Because the System i can run at redline speed all day long . . .
I've noticed several frustrated, angry, confused, hurt, and nearly irate comments on Maxed Out lately -- and I'm sure loyal readers have, too. Of course, these emotions have a basis in the current state of the System i platform. Long-time System i pros and enthusiasts have seen the AS/400's rise to greatness . . . and subsequent loss of server market share, both in units and revenue, over the course of the last several years. We've seen IBM "i" division general managers come and go, marketing campaigns take off, sputter, and die, and IBM Business Partners diversify their efforts by adding solutions for other platforms.
And IBM . . . IBM has been a master of diversification. We can guess at the company's motivation, and you can bet that it's a bit fractured, too -- there are System i loyalists in the halls of Rochester and in New York, no doubt, but there are also IBMers who don't really care about any specific platform or technology. These guys may care about the customer . . . or they may simply care about making a profit, which isn't so bad because IBM is a public company with a clear-cut mission to provide a profit to its shareholders. Can't forget that niggling little point.
So, what to do about it?
That's the question, of course, but before anyone can answer it, we need to get specific. You can't solve a problem if you're not sure what the problem is, exactly. Is the problem awareness? Marketing? Price? Performance? Or the fact that IBM isn't going to deliver NSFDB2 for i5/OS? Is it a thousand little things? Or just five core issues?
Take Your Head Out of the Sand
OK, let's go to work. Here's what we need to determine:
Seriously, now. Some of the problems for some customers may not be big problems to the community -- and that's what this is all about. Take NSFDB2 for i5/OS, for example. How big a problem is this? Seriously? Will it negatively impact System i-based organizations? A lot? A little? I've heard conflicting reports. Is it a top-ten problem? What about IBM's RPG development plans? Any critical holes? How about PHP and Java? You can argue that PHP and Java are damned-if-you-do and damned-if-you-don't languages -- IBM needs to help ensure that the i5/OS can utilize them, right, but still, these are cross-platform languages, and, as such, do they really help the System i in the long run? And then, isn't it more important that they help the customer in the long run? Tough questions, no doubt.
Here's What We'll Do With It
As we identify these problems, I'll sort through them, poke at them, and invite others to poke, too. I'll contact System i "luminaries" -- respected experts in the field and ask them to comment as well. At the the end of this, we'll come up with a handful of problems that need solutions, problems that have no realistic solution, and areas of opportunity for IBM and System i-loving customers.
Then I'll make the attempt to put these questions and concerns in front of IBMers. I may or may not have success here. IBM, like any company, is sometimes responsive, sometimes not. Sometimes the public face is far different from the private face. But we must try. Anything less than trying is simply whining . . . and nobody likes a whiner.
Oh, one more thing: if we clearly identify a problem or issue, I'll ask to talk to IBM or solicit a response whenever the time is right. We don't have to create a gleaming and golden list of items. I'm envisioning a process, a project -- heck, maybe this deserves an organizing principle? A code name? Operation i?
So, post your comments now and at any time in the future. As we generate a workable mass, I'll organize them and create a new post for clarity and focus. Oh, don't forget this: if you type the name of a product or feature, try to use the correct, current name. We don't want anyone referring to an AS/400 when they really mean a System i, for example.
So, what do you say? Are you game?
Posted by cmaxcer at October 9, 2007 8:58 AM

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