System iNetwork

July 25, 2008

Profound Logic Enhances Genie, Adds New Forum

While many companies are feeling the pinch of decreased revenues, Profound Logic Software is enjoying just the opposite. I recently spoke with Philip Roestamadji, marketing director for Profound Logic, about what he's seen happening in the marketplace. "We've actually experienced higher revenue . . . and more customer interaction, especially with the Genie product."

Roestamadji revealed that a new administator feature has been added to Genie, so you get all the admin tasks on a central interface. A formal announcement with more details about this feature will be released next week.

To understand the needs and wants of its customers, Profound Logic recently opened a forum where customers can post requests and suggestions for product upgrades. "We want to be customer-centric," explains Roestamadji. When customers submit requests for upgrades, those requests are put on a docket for consideration.

When asked about any noticeable trends in the industry, Roestamadji says it's been business as usual in the System i shops he's visited. Some shops are focusing on new development, others to upgrade to the web. But regardless of whether the economy is boom or bust, Roestamadji notes that companies are always looking for complete, cost-effective solutions.

--Cindy Bushong, RPG editor

Posted by cbushong at July 25, 2008 9:02 AM